Terms of Service
Last updated: February 2025
1. Agreement to terms
By accessing or using the Curly Duck website and services, you agree to be bound by these terms of service. If you do not agree, please do not use our services.
2. Services
Curly Duck provides AI-powered automation services for estate agents and property professionals, including lead response automation, viewing scheduling, and compliance automation. The specific scope of services is defined in individual client agreements.
3. Use of website
You agree to use our website only for lawful purposes and in a way that does not:
- Infringe the rights of others
- Restrict or inhibit anyone else's use of the website
- Attempt to gain unauthorised access to our systems
- Transmit any malicious code or harmful content
4. Intellectual property
All content on this website — including text, graphics, logos, and software — is the property of Curly Duck and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
5. Client services
Our AI automation services are provided under separate client agreements. These terms govern use of the website only. Service-specific terms, including payment terms, service levels, and cancellation policies, are detailed in individual client contracts.
6. Limitation of liability
To the fullest extent permitted by law, Curly Duck shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability shall not exceed the amount paid by you for our services in the 12 months preceding the claim.
7. Disclaimer
The information on this website is provided for general informational purposes. While we strive to keep the information up to date and correct, we make no representations or warranties about the completeness, accuracy, or reliability of any information on the site.
8. Third-party links
Our website may contain links to third-party websites. We have no control over the content or practices of these sites and accept no responsibility for them.
9. Changes to terms
We may update these terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the revised terms.
10. Governing law
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact
For questions about these terms, contact us at hello@curlyduck.com.